If you are injured by a faulty product, you could have grounds to make a personal injury claim. To find out, contact us at Serious Accident Solicitors Ltd. We can tell you whether you are entitled to compensation. We offer this advice totally free of charge and with no obligation. 

For a free initial enquiry, call us on 0800 024 1400 or fill out our free online enquiry form. 

We have different funding options available. Most of our faulty product claims are handled on a no win, no fee basis.

Faulty products and the law

The law in England and Wales says that consumers must be protected from harm. This responsibility falls to the manufacturer, the distributor or the seller. This legal obligation is known as ‘product liability’. 

This means you should be able to use a product for its intended purpose without being injured. For example, you should be able to clean the kitchen with a cleaning product without suffering burns. Or straighten your hair with hair straighteners without being electrocuted.  

If you are injured by any product, when using it for its intended purpose, it means something has gone wrong. It could be that the product is dangerous, perhaps because it has been poorly designed. Or maybe it is defective. 

If so, the manufacturer, distributor or seller has failed to protect you from harm. You are able to pursue a claim against those responsible. This makes sure that you are properly compensated for the injuries you have wrongfully suffered. 

Examples of faulty product claims

Every day we use a vast range of products. Each one has to be “fit for purpose”. However, every day people are injured through no fault of their own because of :

  • Electrical equipment and appliances, such as washing machines, dishwashers, phones, hairdryers or TVs
  • Cosmetic products, such as makeup or creams 
  • Children’s toys or children’s equipment, such as buggies or highchairs
  • Cleaning products
  • Dangerous machinery
  • Products used by professionals, such as medical products or hair products

The injuries associated with faulty product claims are extremely varied. Typically, they include burns, soft tissue damage, fractures, suffocation, respiratory problems and allergic reactions. 

This is by no means an exhaustive list. If you or your child have been harmed by a faulty product, contact us for advice. 

Personal injury solicitors

At Serious Accident Solicitors, we specialise in personal injury claims. This makes us well-placed to give you proper professional legal advice. We can help you make a faulty product claim (also known as a product liability claim).

We will never pressure you into making a claim. It is entirely up to you. However, if you do want to take legal action, we can get you the maximum amount of compensation you deserve for your:

  • Pain and suffering caused by your injury  
  • Medical treatment and rehabilitation
  • Loss of earnings
  • Damaged possessions
  • Any care and assistance you need

A compensation claim also helps to prevent similar accidents from happening to other people. It alerts manufacturers, distributors and the sellers of any potential defects. Unsafe  products may be recalled or a warning issued. 

Make a free enquiry

If you have been injured by a faulty product, please do not be afraid to speak up. It does not matter what kind of injury you have suffered – you should not have to accept the consequences. Instead, talk to us about getting the justice you deserve. 

We have different funding options available. Most of our faulty product claims are handled on a no win, no fee basis. 

For a free, no obligation enquiry, call us on 0800 024 1400 or fill out our free online enquiry form.